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May 02, 2007

iTunes Authorization Error

This morning iTunes refused to play the music I recently purchased from the iTunes Store. Oh, the "convenience" of DRM. When I tried to play the song, I got this prompt:

iTunes Authorization Prompt

and after the password was entered iTunes displayed this error message:

The required directory was not found or has a permission error.
Correct this permissions problem and try again, or deauthorize this
computer if the permissions cannot be changed.
iTunes Authorization Error

It seems like a problem with directory permissions but Apple forgot to tell the directory name. After googling for 20+ minutes I found two things:

  1. The problem is related to the incorrect permissions on /Users/Shared folder. It can be solved by repairing permissions using Disk Utility or by running "sudo chmod a+rwx /Users/Shared" in Terminal.
  2. I will never buy copy-protected music again. I like the convenience of iTunes Store but no one will give me back the time wasted on DRM hiccups.